What our customers say
- Glasgow_girl1988
We were visiting Blackpool for the weekend and fancied some nice food. This was the best buffet restaurant we have ever been too . Food was hot. Not luke warm.... read more Great selection. Friendly staff. Nice relaxed atmosphere
April 20, 2022137trishwDisappointed - Not been to the gurka for couple of years,have always had good meals,so decided to go for a meal and was so disappointed,booked table for 7.30 for 2 people,the food... read more was runningvery low and what was there was dry and luke warm,i told them when paying we were disappointed,shant be going again.
February 1, 2023A640VEfionajTotally amazing place. first time we went and certainly be going back .food was amazing.clean polite people.definatly a must to go .good value for money .can't wait to go back... read more .
September 6, 2022 - Gembopreston1982
I have been to the Gurkha a lot in the last few years the food is amazing and I can’t fault that at all.
The owner’s on the other hand... read more really let the restaurant down.
They are very rude and unwelcoming always rushing you to finish your food to the point where you just feel really awkward.
Every time I have eaten there I always leave a tip for the staff but after talking with a waiter they told me they never receive a penny of the tip money left by customers. I checked with the other workers and unfortunately it’s true.
As I said above though the food really is brilliant just DO NOT leave a tip
September 1, 2021M1331JBsarahgWe have just returned from a 2 night stay at the Gurkah Hotel. We had a room on the second floor,it was very clean and spacious.We had breakfast both mornings... read more served in the restaurant you are offered cereal,fruit juice,full english, toast and unlimited tea or coffee for only £5. The owner is extremely polite and friendly as are all of the staff. We also had dinner both nights in the restaurant it was busy both nights however this didnt affect service or food choice. You are informed politely that is a 90 minute sitting.Had a few drinks in the bar prices are very reasonable.
Would return to this hotel without question on our next visit to Blackpool.
September 30, 2021681akimpGood but substantial price increase - Been here many times always Been very good food and service was very good but i think on a Friday when the price increases should get more than hour and... read more a half to eat i think the price increase will put people off to be honest i visited on a Friday and was surprised how quiet it was not calling the ghurka whatsoever but have a re think regarding fri and weekends
February 22, 2023 - T750BUchristopherm
Honestly can not find any fault in this budget restaurant.
Food was all fresh hot and tasty. Service was excellent surroundings were pleasant clean and comfortable. Trully is one of... read more Blackpools hidden gems. DEFINITELY WORTH A VISIT.
January 1, 2022fletchman444We have stayed at the Hotel for 4 nights this week. The rooms are comfortable and the location is great.
We found the team at the hotel and restaurant to... read more be excellent friendly and helpful.
The Food is exceptional and even if not staying at the Hotel the restaurant has to be a must on your next visit to Blackpool
Well done everyone
September 29, 2021LawrennnMine and my partners absolute favourite restaurant and second to non in Blackpool!
The staff are super friendly and attentive and always on the ball clearing to this I... read more have never seen an empty plate stand for more than 1 minute.
The food is always replenished quickly and is sooo fresh! I have always wanted to steal one of your amazing talented chefs...
Keep doing what your doing we are big fans!
September 22, 2020 - foodgod88
Me and 3 friends came here for dinner and was amazing the food was exceptional of all different kinds. The only thing I can point out is its not the... read more biggest selection but it's not small either however I'm not knocking any points off for that, staff was really nice ghurka beer was delicious also. Toilets were clean place was well decorated also really nice to sit in it's worth a visit you should have any complaints will visit anytime I'm in Blackpool
October 4, 2021KickbackjaseCustomer service ZERO stars! - Okay, so having read these brilliant reviews on here, and deciding to defect from another well-known buffet style restaurant in the town centre (which has lots of 1-star ratings) I... read more was quite enthusiastic to try the ghurka, my last visit was in 2009 and it wasn’t that great. So I was very looking forward to enjoying a meal out having read the rave reviews.
First things first I checked the website for opening times and could see it was open tonight on a Tuesday until 10pm, and in the “small print” noticed it said 8.30 last entry.
So myself and my partner decided to have an unplanned spur of the moment visit with it being payday, and upon arrival was immediately told last entry was at 8pm by the lady at the reception. It’s not she said, it’s how she said it. Not even an “I’m sorry but” I was taken aback actually.
We arrived at 8.20pm
So after looking at the website, in the small print I could see 8.30pm (or management discretion) - this I feel should be made more obvious . Even just bigger lettering as I must admit it I further read it fully I would normally plan ahead and phone. So totally wasted my time going down there and then to be shown the door. Tuesday night my first night off in weeks ruined! My responsibility I accept that, but this is intended as constructive criticism.
I’m sorry to leave this negative review, and break the line of positive comments which I’m sure are deserved - I can’t even comment on the food (which I’m sure is excellent)
Businesses must remember that the customer is king, we vote with our feet and are choosy with our money - especially now in this climate - and “little” things like small print on the website along with manners at the door are vital! They can be improved upon - which I’m hoping they take on board - like they have in the past having reinvented themselves.
I’m sure they will no doubt respond to this comment with an explanation - but simply just remember
1. Make anything on small print obvious
2. train your door staff some manners.
Safe to say I won’t be giving you a second chance!
November 1, 2022berniel728Hi reader!
This hotel is unique, my wife and I have stayed in hundreds of hotels around the country and this one certainly ranks in our top ten!
... read more /> The management and staff are very friendly and well mannered, they most certainly respect their client's.
This is our second stay here and we will definitely be coming back.
The rooms we have stayed in have always been clean and tidy, the breakfast is cooked and presented elegantly with the option of unlimited juice or tea.
The decor in this hotel is tribute to the Ghurka, the soldiers who pledge their fight to British sovereignty, and you can see artifacts and read history of this great fighting force.
I for one have never felt so relaxed in a hotel until I visited here. All the folk working at this hotel make your stay so chilled, calm and enjoyable, it feels like you are being protected, which to me is worth every penny.
***** for The Ghurka Hotel Blackpool.
THANK YOU
Bernie Logue.
July 24, 2021