13. I’ve made a reservation on your website. Why have I not received a confirmation email?

If you have made a reservation and have not received a confirmation email within 10 minutes, please check your spam/junk folder first.

If you still can’t find it, you may have entered your email address incorrectly or the booking might not have gone through.

Please send us an email at thegurkhablackpool@gmail.com with your full name and the dates of your stay and a member of our team will be able to locate your booking (if it has been made) and send you a copy of the confirmation.