What is your cancellation policy?

If you have booked directly with us, we offer free cancellation if your reservation is cancelled at least 3 days before the date of your arrival. If you cancel after this time or fail to arrive, we will not be able to issue a refund. The best way to cancel is to call us on 01253 344292.

If you have booked via a third-party website (such as booking.com or hotels.com), please be aware that they will have their own cancellation policies and you should refer to your confirmation email or the relevant website for information and instructions on how to cancel.