My question isn’t on here. What can I do?
Please feel free to contact us on 01253 344292 or via Facebook Messenger and we’ll do our best to answer your query.
I wasn’t happy with my experience. Who can I contact?
We’re really sorry to hear that. Please inform a member of staff on the night if you experience any issues and they will aim to deal with it immediately. Alternatively, …
Do you do takeaway?
Unfortunately, we no longer provide a takeaway service.
Do you offer any kind of discounts?
At the moment, the only discount we offer is 10% off for hotel guests.
Is there free Wi-Fi available?
Yes – please ask a member of staff at reception for the password.
Is there parking available?
There is limited free on-site parking available on a first come first served basis. Alternatively, there is a 24-hour pay-and-display car park at Blackpool South train station which is a …
Can I bring my own cake for a birthday celebration/special occasion?
Yes – however, please note that we do not allow customers to bring sparklers for safety reasons nor any decorations such as banners, confetti and glitter. Should you wish to …
Can I bring my own food and drinks?
No, please note that we do not allow customers to bring outside food and drinks into the restaurant under any circumstance.
Do you provide highchairs?
Yes – please inform us when booking your table (whichever method) should you require one.
Is your food halal?
Unfortunately, our food is no longer halal due to a change of supplier.